Magnum Security Services maintains a confidential, secure whistleblowing system that allows employees, clients and other stakeholders to report concerns ethically and anonymously, ensuring accountability and integrity at every level.

What is whistleblowing?

Whistleblowing is the reporting of any unethical, illegal or improper conduct that could harm individuals, the company or the public. This includes, but is not limited to:

  • Fraud, corruption or financial misconduct
  • Violations of health and safety regulations
  • Harassment, discrimination or abuse
  • Breaches of human rights or labour laws
  • Environmental violations
  • Non-compliance with industry regulations or company policies

Our commitment to protection and confidentiality

  • Confidentiality: reports are handled with discretion and the identity of whistleblowers is protected to the fullest extent possible.
  • Non-retaliation: we prohibit any retaliation, discrimination or harassment against people who report concerns in good faith.
  • Fair investigation: reports are investigated by an impartial team and appropriate action is taken if misconduct is found.

How to report a concern

Choose whichever channel you are most comfortable with:

Email
report@hexacom-eg.com
WhatsApp
+20 114 199 5500 (WhatsApp messages only, no calls)
Online form
Confidential reporting form — anonymous reports accepted
In person
Head of Operations or Human Resources

What happens after you report?

  1. Acknowledgement. We confirm receipt of your report where you have shared contact details.
  2. Investigation. A thorough, fair and confidential investigation is carried out.
  3. Action. If misconduct is confirmed, appropriate corrective measures are taken.
  4. Follow-up. Where possible, we update the person who reported on the outcome.

Zero tolerance for misconduct

Magnum Security Services maintains a zero-tolerance policy for unethical behaviour. We expect all employees and partners to uphold the highest standards of professionalism, honesty and respect. If you see something, say something.

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